Donations
Material Goods Drop-Off
Tuesday – Saturday, 9 am – 12 pm
WAIM Loading Dock Riverside Drive Willimantic CT
- Items are accepted on the days and times listed above. Do not leave items outside the building when the dock is closed! This is considered illegal dumping. By the time the items are discovered, they are unusable, and WAIM bears the cost of their disposal.
- Please sort items and pack them separately when possible. We accept only clean and in good condition items!
- Large donations of furniture with a moving truck or van must be approved of by the Warehouse Manager before delivery to WAIM.
- Volunteers and staff on the loading dock have the right to reject items that WAIM is unable to use.
- Furniture and large appliances may qualify for pickup.
Material Goods Pick Up
- Furniture and large appliances may qualify for pick up at the discretion of the Material Goods Manager, the WAIM Driver, and volunteers.
- Items must be clean, functional, and in good condition.
- If the items qualify, pickups will be scheduled at least a week ahead of time. Pickups are scheduled Tuesday through Saturday between 9 am and 12 pm.
- Items are to be staged outside the home or inside a garage. The Driver and volunteers are not allowed to enter the premises to remove items.
- In order for WAIM to pick up the items, someone needs to be home to meet the Driver and volunteers.
- A confirmation phone call will be sent two days prior to pick up and then the morning of pick up. If WAIM cannot confirm the pickup time and date, the pickup will be rescheduled.
- Pickups will be rescheduled due to inclement weather, unexpected truck repairs, or lack of staffing. Please be patient. We are doing the best we can with the resources we have.
- The Driver and volunteers have the right to reject items that WAIM is unable to use.
Thank you for making our job easier so we can spend more time helping those in need!
Donation Guide
Accepted Items
- Appliances – large and small (clean and in good working order); radios, TVs, alarm clocks, blenders, hot plates, stoves, refrigerators, etc.
- Baby equipment – recently manufactured (due to legal safety requirements), clean, with all parts intact and assembled
- Clothing – in all sizes, in season, clean, in-style, in good repair. (Would you wear it?)
- Flatware, dishes, mugs, bowls, glasses
- Furniture – chairs, tables, lamps, sofas, end tables, beds, dressers, mattresses, box springs, and bed frames; clean, functional, in good condition
- Other essential household items
- Pots and pans
- Sheets and towels – all sizes, clean, in good condition
- Toys – must be safe for a household with toddlers under three years of age, very clean, with all parts intact
- Disposable diapers
- Personal hygiene items – unopened products only
- Large trash bags
Items We don't accept
- Anything purely decorative, loose parts, and/or not of obvious use
- Anything stained, dirty, torn, chipped, broken, rusty, damp, incomplete, obsolete, smelly, or doesn’t work
- Bicycle helmets
- Books – may be donated to public library’s paper-back book exchange
- Building supplies – paint, plaster, cement
- Car seats – State law dictates they must be brand-new and in the original box.
- Computers – call Neenah on extension 13 for prior approval
- Cribs – law requires that slats are no more than two inches apart
- Exercise equipment
- Food – may be donated to the Covenant Soup Kitchen, 220 Valley Street in Willimantic.
- Games with missing pieces
- Medical items (must be pre-approved)
- Office furniture
- Puzzles
- Yarn and fabric – please donate to the Interfaith Sewing Group - First Congregational Church in Willimantic.
Events
Support engagement with our community partners, schools, churches, and individuals like you.
Material Donations
WAIM distributes donated clothing, furniture, appliances, and other household items to people in need in our community for free.
Volunteer
Volunteers are essential to achieving our mission of uplifting and uniting our community.